Shipping Charges For Large & Over-weight Items 100% GUARANTEE RETURN POLICY
Return Procedure:
A return authorization number must be issued before returning the product in order to receive a refund. Request a return authorization number by email. Please indicate your order number and the item(s) you wish to return. The customer is responsible for all return shipping charges. Return any product for any reason within 14 days of receipt for a refund equal to the amount paid for the product (not including shipping charges). The refund will be issued back to the original method of payment.
Mis-shipment If you have received an incorrect item, please email us. Please reference your order number and we will provide instructions for returning the item and obtaining the correct replacement. All items must be reported within the 14 day return policy period.
Exchanges
Ordered the wrong size or item? Simply place an order online for the correct item and return any item(s) that you do not want in their original condition following the instructions above.
Cancelled Orders
Please be aware that we process orders the same day they are placed, you may not be able to cancel your order after it is placed.PLEASE DON'T HESITATE TO REACH OUT!
Have a problem?
Email: [email protected]
Contact: 917.423.4746